One of the industry's leading technology companies found itself in a challenging predicament. During a phase of rapid expansion, they engaged a prominent eLearning firm to develop onboarding training materials. Unfortunately, the high cost associated with the eLearning firm's services prompted the company to terminate the collaboration prematurely. This left them with incomplete onboarding training programs for four crucial products, which were vital for effectively integrating new help desk personnel into their workforce. The existing training model, based on shadowing, proved insufficient to meet the scaling needs of the organization.
The technology company was confronted with a twofold challenge: the need to finalize the halted training programs and to establish an onboarding process that could accommodate their ongoing growth. The existing shadowing model fell short in addressing the escalating demand for help desk personnel. It was imperative for the company to find a cost-effective solution that would ensure the completion of the training programs and facilitate the seamless integration of new hires.
In this critical juncture, Techni emerged as the catalyst for transforming the company's training landscape. Recognizing the urgency and the complexity of the task, Techni took charge and devised a comprehensive strategy. Leveraging their expertise, Techni orchestrated the management of an offshore team comprising skilled instructional designers. This remote team was entrusted with the responsibility of finalizing the partial training programs for the four critical products.
The synergy between the technology company and Techni's offshore instructional design team yielded remarkable results. The completed training programs were characterized by their quality, relevance to the company's product range, and effectiveness in supporting the onboarding process. This achievement paved the way for the technology company to transition from their outdated shadowing model to a structured and scalable training approach that was aligned with their growth trajectory.
The case study of the technology company underscores the significance of adaptability and the role of experts like Techni in overcoming complex business challenges. By reimagining their training strategy, the company managed to overcome the repercussions of a stalled project and an ineffective training model. With Techni at the helm, the completion of the training programs became a reality, enabling streamlined operations, enhanced scalability, and optimized onboarding practices. This case study highlights the importance of strategic collaboration and innovative thinking in navigating intricate business scenarios.
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A renowned big financial firm recognized the urgency of embracing sustainability and diversifying its services to include Environmental, Social, and Governance (ESG) principles. Acknowledging the growing importance of ESG and social governance practices in the business landscape, the firm embarked on a strategic journey to integrate these values into their offerings. They aimed to create a comprehensive suite of ESG-focused courses to educate their stakeholders about the profound impact of these practices on business operations and society as a whole.
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The financial firm faced the challenge of translating their commitment to sustainability into tangible educational resources. They sought to convey complex ESG concepts and principles in a clear, accessible manner. To achieve this, they needed to create word-based content that effectively communicated these intricate subjects. Additionally, the firm desired to uphold their unique brand identity throughout the educational materials, necessitating content that both educated and reflected their distinct aesthetic.
In order to gauge the feasibility of their educational endeavor, the financial firm initiated a pilot run for one of their planned ESG courses. While the client provided the word-based content, they enlisted the expertise of the Techni team to design templates that would align with their brand aesthetic. The Techni team, renowned for their prowess in instructional design, worked collaboratively to ensure the templates not only conveyed ESG concepts but also encapsulated the client's unique identity.
The success of the pilot course was marked by the client's overwhelming satisfaction with Techni's work. The seamless alignment of word-based content with visually appealing templates showcased Techni's ability to blend education with aesthetics. The positive outcome of the pilot run prompted the financial firm to take a significant step forward. With their confidence boosted by Techni's expertise, the firm entrusted Techni with expanding the project. This involved creating a complete curriculum for the ESG courses, which they intended to offer to their clients. Techni's proficiency, creativity, and dedication enabled the development of a comprehensive series of courses that effectively communicated the nuances of ESG practices, social governance, and their implications.
The financial firm's vision of becoming a leader in sustainable education began to crystallize. The comprehensive ESG curriculum developed by Techni garnered widespread acclaim from both the firm's internal teams and external clients. The meticulously designed templates and word-based content created a harmonious learning experience that facilitated deep engagement among participants.
This case study exemplifies the transformative influence of strategic collaboration and expertise in effecting meaningful change. By harnessing Techni's proficiency in instructional design and content development, the financial firm navigated their transition into sustainable education seamlessly. The fusion of educational excellence with brand aesthetics resulted in an ESG curriculum that effectively educated while maintaining the firm's identity. This case underscores the significance of innovative partnerships and adaptive solutions in navigating complex business transformations and establishing a leadership role in sustainable practices.
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Our client is a global leading provider of consumer, business-to-business, and industrial digital imaging solutions. The company's success relies heavily on the performance of its sales professionals who drive revenue and promote the brand's products to customers worldwide. To ensure their sales team is equipped with the latest skills and knowledge, our client decided to invest in eLearning to upskill their sales professionals.They had a performance objectives program for their sales professionals to meet and this training was a key part of that program.
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They faced a challenge with their traditional sales training approach, which predominantly relied on outdated PowerPoint presentations (PPTs). The static nature of these PPTs made the training sessions monotonous and less engaging for the sales team. The client recognized the need to convert these old-fashioned PPTs into interactive and engaging eLearning content that fosters a more immersive learning experience for their sales professionals.
Our client partnered with Techni Inc., to address their training needs. We proposed a comprehensive solution to revamp the sales training process. Content Transformation: We worked closely with the subject matter experts at ABC Tech Solutions to identify crucial content from the old PPTs. They then transformed this content into visually appealing and interactive eLearning modules.
The collaboration between our client and Techni yielded outstanding results: Improved Engagement: The interactive and scenario-based approach significantly increased engagement levels among the sales team during the training sessions. Enhanced Learning Retention: The new eLearning content with interactive elements improved learning retention, enabling sales professionals to apply their knowledge effectively in their sales interactions.
By embracing eLearning and converting their old PPT-based training into interactive and engaging content, our client successfully upskilled their sales professionals. With the help of Techni’s expertise, the company achieved remarkable results in terms of employee engagement, knowledge retention, and overall sales performance. The collaboration between our client and Techni showcased the power of eLearning in transforming traditional training methods into a highly effective and dynamic learning experience.
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